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Open to Opportunities  ·  CCNA  ·  ITIL  ·  📍 Doha, Qatar

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Sajid Mehmood — Systems Engineer
4-Day Cyber Incident Lead 🛡️
CCNA Certified 🏆
600+ Systems Managed 🖥️
📍 Doha, Qatar  ·  Systems Engineer  ·  CCNA · ITIL

Sajid Mehmood

IT Infrastructure Specialist

Four years architecting enterprise infrastructure that powers aviation, healthcare, and government operations in Qatar — zero-downtime deployments, cyber incident response, mission-critical precision.

0+
Years Enterprise
0+
Incidents Resolved
0+
Systems Managed
0
Industry Verticals
✈️ Aviation 🏥 Healthcare 🏛️ Government 📡 Telecom ⚙️ IT Support 🔒 Cybersecurity ✈️ Aviation 🏥 Healthcare 🏛️ Government 📡 Telecom ⚙️ IT Support 🔒 Cybersecurity
01

Profile

I'm Sajid Mehmood — a CCNA-certified IT Support Engineer with 4+ years in enterprise infrastructure, high-availability systems, and mission-critical support across aviation, healthcare, and government sectors in Qatar. 💼

My track record spans international airports, multi-site hospital networks, and government immigration centres. I specialise in systems lifecycle management, full-cycle device provisioning, network infrastructure deployment, and cross-functional stakeholder coordination. I operate within ITIL frameworks for incident, change, and problem management — including hands-on response to a 4-day cyber attack during the 2022 FIFA World Cup and an emergency UPS recovery at HIA. 🏆

600+Systems Managed 🖥️
3Hospital Sites 🏥
10+Enterprise Projects 🏗️
0EMR Downtimes ⚡
Zero Data Loss
🏆
Safety Award — HIAAirport Expansion Project recognition
Zero EMR DowntimeAcross 3 hospital sites, entire engagement
🛡️
FIFA 2022 Cyber Attack4-day incident lead · Zero data loss
🔌
Emergency UPS RecoverySolo hardware response · HIA live site
📍 Doha, Qatar 🌐 CCNA 🎓 BSc IT ✈️ Open to Relocation 🇵🇰 Pakistani National 🪪 Qatar Residence Permit
02

Case Studies

✈️ Aviation 2023–2024

Hamad International Airport Expansion

HIA Project · Qatar

Deployed and maintained IT infrastructure across active airport expansion sites. Managed emergency hardware replacements with zero operational interruption. Received formal Safety Award recognition.

Network Infrastructure Hardware Deployment ITIL
Outcome 🏆 Safety Award · Zero Downtime
🏥 Healthcare 2022–2023

Multi-Site Hospital Network Rollout

Healthcare Sector · 3 Sites · Qatar

Managed end-to-end IT infrastructure across 3 hospital sites. Maintained EMR system continuity with zero downtime incidents throughout the full engagement period.

EMR Systems Network Setup Device Provisioning
Outcome ⚡ 0 EMR Downtimes
🛡️ Cybersecurity FIFA 2022

FIFA 2022 Cyber Attack Response

Power International Holding · PIH Server Infrastructure

Led 4-day live incident response to active cyber attack during FIFA World Cup. Coordinated with Network and IT teams to isolate threat, deployed Kaspersky Endpoint Security — zero permanent data loss.

Incident Response Kaspersky EDR Server Security
Outcome 🛡️ Zero Data Loss
🏛️ Government 2021–2022

Government Immigration Centre IT Infrastructure

MOI · Qatar

Deployed and maintained complete IT infrastructure for government immigration processing centres. Managed device lifecycle, network infrastructure, and stakeholder coordination across multiple government departments.

Government IT Device Lifecycle Stakeholder Management
Outcome 🏛️ Seamless Operations
⚡ Critical Infrastructure 2023

Emergency UPS Replacement — HIA

Hamad International Airport · Qatar

Rainfall caused 10kVA UPS failure at critical live project site. Acting independently, sourced and deployed 5kVA replacement, arranged repair of original unit, then reinstalled 10kVA on return — zero infrastructure downtime.

Power Infrastructure Emergency Response Hardware
Outcome 🔌 Zero Downtime
📡 Network 2024

CCNA Enterprise Network Design

Professional Certification · Simplilearn

Completed Cisco CCNA 200-301 certification with comprehensive study of enterprise networking, routing protocols, security fundamentals, and network automation. Applied directly to live infrastructure deployments.

Cisco IOS OSPF / BGP Network Security
Outcome 🌐 CCNA Certified
Experience

Enterprise Journey

IT Executive & Business Development

AL TAWKEL IMMIGRATION CENTER
Dubai, UAE Verified
Enterprise L2 Support — Hardware repairs, reimaging, network troubleshooting, Office 365 support
Installed and configured servers, LAN networks, and multi-function peripherals
Built a structured digital IT asset registry
Coordinated with government authorities on credential recovery and documentation
“Sajid brought an exceptional level of initiative and technical clarity to Al Tawkel.”
— Director, Al Tawkel Immigration Center

IT Support Engineer

Military Medical City Hospital
Al-Rayyan, Qatar Verified
3 Hospital Sites
300+ Systems
300+ Staff
Maintained zero downtime across EMR systems
Managed deployments across MMCH, KMC, and TVH
Conducted serial audits and infrastructure inventory management
Handled L1 & L2 escalation support across hospital sites
“Sajid maintained zero EMR downtime across all three hospital sites.”
— IT Project Manager, MMCH

Customer Service Agent

Starlink (Ooredoo International)
Qatar Verified
Technical inbound support across Ooredoo product lines
Maintained high first-call resolution rates
CRM documentation and case tracking
Customer troubleshooting and service guidance
04

Arsenal

Networking

TCP/IPOSPFBGP VLANsSTPDHCP DNSCisco IOSRouting SwitchingWireless LANNAT/PAT

Systems

Windows ServerActive Directory Group PolicyWindows 10/11 LinuxSCCM MDMHyper-VVMware BIOS/UEFIHardware

Security

Kaspersky EDREndpoint Security Incident ResponseThreat Isolation Firewall ConfigVPN Patch ManagementSecurity Audits

ITSM / Process

ITIL FrameworkIncident Management Change ManagementProblem Management ServiceNowJira Asset ManagementSLA Compliance

Cloud & Productivity

Microsoft 365Azure AD Exchange OnlineSharePoint Teams AdminIntune Google WorkspaceOneDrive

Hardware & Field

Server RackUPS Systems Structured CablingPrinters/MFP POS SystemsIP Phones CCTV/IP CamThin Clients
Education

Academic Foundation

Sep 2024 – Jun 2025

Bachelor of Science in Information Technology

Middlesex University Dubai
Merit — Upper Second Class Honours (2:1) Graduated 2025 Cambridge Validated Programme

Specialized in enterprise systems, infrastructure, networking, cybersecurity fundamentals, and modern IT operations aligned with real-world enterprise environments.

View Certificate

Sajid consistently performed well, demonstrating strong technical and analytical skills through his coursework. He worked effectively in team settings, showing a collaborative mindset and a practical approach to problem-solving — attributes that will serve him well in any advanced program.

Nov 2020 – Nov 2023

Advanced Diploma in Software Engineering

Aptech Qatar · ACCP Programme
Overall Distinction 3 Year Programme
Year 1 · CISE-ACCP — 81%
Year 2 · HCSE-ACCP — 87%
Year 3 · ACSE-ACCP — 86%

Intensive software engineering programme focused on networking, databases, development, enterprise systems, troubleshooting, and infrastructure management.

View Certificate

I evaluate Sajid Mehmood as an intelligent, dependable, dedicated student with good moral character who is ready to achieve his goals. He has shown himself to be a promising student, achieving marked results across different academic fields — I recommend him without reservation.

Foundation Studies

IGCSE / Secondary Education

Edexcel Curriculum
Mathematics Physics Computer Science

Built strong analytical and technical foundations in mathematics, problem-solving, and computer science principles that later supported enterprise IT specialization.

06

Awards

🏆

Safety Excellence Award — HIA Expansion Project

Hamad International Airport · Integrated Systems International

Formally recognised by project management for exceptional dedication, safety compliance, and technical performance during the Hamad International Airport Expansion Project.

🛡️

FIFA 2022 Cyber Attack Response

Power International Holding · PIH Server Infrastructure

Led a 4-day incident response to an active cyber attack on PIH servers during the 2022 FIFA World Cup. Coordinated with Network and IT Support teams to isolate the threat, then deployed Kaspersky Endpoint Security — fully restoring operations with zero permanent data loss.

Emergency UPS Replacement — HIA Project

Hamad International Airport Expansion · Qatar

Heavy rainfall caused a 10kVA UPS to fail at a critical HIA project site. Acting independently, sourced and deployed a 5kVA replacement to maintain live operations, then reinstalled the 10kVA upon return — preventing any infrastructure downtime with zero assistance.

07

Certifications

08

Engage

Ready to discuss an enterprise challenge, a critical infrastructure project, or a new opportunity? I operate with the same precision here as I do onsite. 📡