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RESTAURANT / HOSPITALITYINDEPENDENT DEMO
Little Chef Bear
A restaurant website concept with an editorial food-focused hero, menu exploration and clear visit information.
بِسْمِ ٱللَّهِ ٱلرَّحْمَٰنِ ٱلرَّحِيمِ
IT SUPPORT • WEB DEVELOPER
Available — Doha, Qatar (GMT+3)
Sajid Mehmood — IT support engineer and web developer in Doha, Qatar.
IT Support EngineerSolutions BuilderWeb Developer
IT graduate based in Doha. BSc in Information Technology (Middlesex University Dubai), with training in networking and Microsoft Azure, and a hands-on interest in Windows tooling and web development.
IT Support
Networking
Microsoft Azure
Web Development
Featured client workBrothers Mobile · Black & Gold Website
BScInformation Technology
2:1Honours degree
DistinctionAptech diploma
CCNATraining course
sajid@portfolio:~$
Try , or
Sajid Mehmood
IT Graduate · Doha
01 / SELECTED WORK
Featured Projects
Brothers Mobile — BMT ONEA premium mobile-shop storefront with real client features, responsive design and Cloudflare hosting.
Live client website
Sajid IT ToolkitFive practical Windows 10/11 utilities for everyday support, maintenance and productivity.
5 published utilities
Network TroubleshootingDocumented IDF-room connectivity diagnostics, fault tracing and service restoration.
Documented IT lab
Status
Currently operational.
All systems operational
99.9%Uptime
<2hAvg. response time
Doha, QAGMT+3
Recent incidents
ResolvedHIA · Western Taxiway
10kVA UPS failure during heavy rainfall
Solo emergency recovery under live airside operations. Zero downtime maintained — Safety Excellence Award.
ResolvedMMCH · Hospital network
EMR downtime risk during peak ticket periods
Proactive monitoring and rapid escalation across 120–140 daily tickets. Zero clinical EMR downtime maintained.
ResolvedOngoing
Coffee reserves — critical
Auto-remediated. No recruiters were kept waiting.
About
Building a foundation in IT, one project at a time.
I'm an IT graduate based in Doha, Qatar. I completed a BSc in Information Technology at Middlesex University Dubai (Upper Second Class Honours, 2:1), after an Advanced Diploma in Software Engineering at Aptech Qatar finished with overall distinction.
My training so far covers networking (a CCNA-aligned course at Corvit Systems), Microsoft Azure administration (an AZ-104-aligned course) and ERP fundamentals (an Odoo workshop). I also build practical Windows utilities, published below as the Sajid IT Toolkit.
Right now, I'm doing a part-time virtual AI technical content writing internship with GAO Tek Inc (Oct 2026 – Jan 2027), and I'm looking to grow into IT support, networking and web roles.
BSc
Information Technology
2:1
Honours, Middlesex Dubai
Distinction
Aptech Advanced Diploma
GCC
Open to relocate
LocationDoha, Qatar
TrainingCCNA course (Corvit Systems)
EducationBSc Information Technology
RelocationOpen across GCC
NationalityPakistani
ResidencyQatar Residence Permit
Why hire Sajid
Enterprise traits that matter when infrastructure can't fail.
Mission-critical experience
Led a live 4-day cyber incident response during FIFA 2022 — isolation, remediation, zero data loss.
Zero data loss
Enterprise infrastructure
Deployed and maintained high-availability systems across aviation, multi-site healthcare and UAE government — zero tolerance for downtime.
99.9% uptime
Troubleshooting & operations
Structured ITIL-aligned incident handling across hardware, OS, network and application layers.
40% faster resolution
Ownership mindset
Executed a solo emergency UPS recovery at a live airport site — full accountability, no hand-holding.
Independent delivery
Stakeholder support
Supported executives, medical staff and government officials across 500+ users at enterprise-grade care level.
500+ users
Security posture
CCNA-certified with live endpoint security, patch management and threat isolation experience.
Embedded by default
Experience
My Work History.
AI Technical Content Writing Intern
GAO Tek Inc · USA · Technology
- Virtual, part-time internship working with GAO Tek's professional team
- Structured 15-week program at 20+ hours per week, with on-the-job training
IT Executive & Business Development
Al Tawkel Immigration Center · Government & Immigration Services
- Enterprise L2 support — hardware repairs, reimaging, network troubleshooting, Office 365
- Installed and configured servers, LAN networks and multi-function peripherals
- Built a structured digital IT asset registry
- Coordinated with government authorities on credential recovery and documentation
IT Support Engineer
Elegancia Healthcare · Military Medical City Hospital (MMCH) · Healthcare
- MMCH (primary site, Al-Rayyan): 120–140 daily tickets via ManageEngine ServiceDesk Plus
- KMC (Korean Medical Center, Lusail): deployments and full server room inventory
- TVH (The View Hospital): end-user support and a complete serial number audit
- High-priority incident handling — EMR, network and workstation escalations, 50–60 critical tickets during peak periods
- L1/L2 escalation and scheduled preventive maintenance across all three sites
- Maintained zero EMR downtime across all three sites throughout the engagement
3 hospital sites
300+ systems deployed
300+ staff supported
120–140 daily tickets
Site-by-site breakdown
Three hospital sites, one coordinated rotation — tap a card.
"Sajid maintained zero EMR downtime across all three hospital sites throughout the entire project engagement — a truly extraordinary achievement in a high-stakes healthcare environment."
— IT Project Manager, Military Medical City Hospital
IT Support Engineer
Star Link — Power International Holding (PIH Group) · Corporate Enterprise · Aviation Project
- Enterprise ticketing & ITSM across 10+ sites — 120–140 tickets/day via ManageEngine
- Executive-level support for C-suite and directors at PIH Head Office
- Incident escalation — 50–60 critical tickets handled during peak periods
- HIA Airport Expansion — on-site IT lead across two project phases
- FIFA 2022 cyber attack response — 4-day incident lead, zero data loss
- Solo emergency UPS recovery after a 10kVA unit failed during heavy rainfall at a live HIA site
- Cross-subsidiary IT coverage — Aura Group, UCC, InfraRoad, Elegancia, UBTJV
Positions in this engagement
IT Officer — HIA Project
UBTJV (UCC–Bahadir–Tedeschia Joint Venture) · Western Taxiway & Stand Development Works · Contract HIAEP/0012
- On-site IT lead for the Western Taxiway & Stand Development Works package at HIA, across two project phases
- Provisioned and maintained IT infrastructure under live airside operations and strict security clearance
- Solo emergency UPS recovery after a 10kVA unit failed during heavy rainfall — zero downtime, Safety Excellence Award
- Coordinated with UBTJV project management on system continuity and site safety compliance
10+ enterprise sites
1000+ tickets managed
120–140 daily tickets
95% SLA compliance
Engagement breakdown
Seven fronts of one two-year engagement — tap a card.
"Sajid was instrumental across multiple high-profile projects — from the HIA Airport Expansion to executive-level support at PIH headquarters. He is technically sharp, exceptionally reliable, and handles enterprise pressure with composure. One of the strongest engineers to come through our division."
— IT Manager, Star Link – Power International Holding
Customer Service Agent
Starlink (Ooredoo International) · Telecom
- Technical inbound support across Ooredoo product lines
- Maintained high first-call resolution rates
- CRM documentation, case tracking and customer troubleshooting
Skills
What I've used, studied and am learning.
Grouped by evidence, not by proficiency rating.
Skill shape at a glance.
Solid bar — certified or published proof on this site Dotted bar — learning / not yet certified Each ring is one skill, each segment one level (full ring = 5 of 5). Hover or focus a node for details.
Used in my projects
Demonstrated in completed work
See Featured Projects below
Studied & practised
Academic work and training
See Education & Certificates
Currently learning
In progress
Virtual internship with GAO Tek Inc, from Oct 2026
Technical Arsenal
Same stack, sorted by domain.
Cisco IOSSwitching · STPRouting · OSPF/BGPVLANsDHCPDNSTCP/IPNAT/PATVPN
Windows ServerActive DirectoryGroup PolicySCCMMDMHyper-VVMwareServer RackingUPS SystemsStructured Cabling
Microsoft 365Azure ADAzure Administration (AZ-104)Exchange OnlineSharePointTeams AdminIntune
Kaspersky EDREndpoint SecurityThreat IsolationIncident ResponsePatch ManagementFirewall ConfigVPN
ITIL FrameworkIncident MgmtChange MgmtManageEngine ServiceDeskServiceNowJiraAsset MgmtSLA Management
Every item here is backed by hands-on deployment — full context in Experience and verification in Certifications.
Proof of work
Not claims — documents.
Real-World Client Projects
Built for real businesses.
Live client websites, crafted with practical features and a clear visual identity — not just design concepts.
01
Live client website
Brothers Mobile — BMT ONE
Client website · Mobile retail · Cloudflare
FEATURED CLIENT WEBSITE / DOHA, QATAR
Premium retail.
Beautifully digital.
A premium black-and-gold mobile-shop storefront for Brothers Mobile Trading & Services in Doha, with responsive product discovery, device showcases, location information and an owner-oriented management experience.
Custom websiteEnglish / ArabicMobile responsiveCloudflare
Visit live website
What it includes
English and Arabic interface, light and dark mode, searchable product collection with filters, WhatsApp and Instagram enquiries, directions via Google Maps, Apple Maps and Waze, customer reviews approved by the shop, and a staff page for the owner to manage products.
Technologies
Live website
Public demonstration of a client project. Store management and customer information are not exposed here.
Visit Brothers Mobile ↗My role
AI Web Developer & Designer. Designed and built the public storefront and the owner-facing management workflow.
AI Web Developer & DesignerClient workLive websiteEnglish + ArabicDoha, Qatar
WEB DESIGN / INDEPENDENT CONCEPTS
Website concepts & demos.
Two live design explorations for hospitality and automotive services — each with its own visual identity.
AUTOMOTIVE / SERVICEINDEPENDENT DEMO
Nasir Bin Ali Garage
An automotive workshop website concept featuring service information, appointment requests and directions.
Independent portfolio design concepts. These demos are not presented as commissioned or official business websites.
IT Projects & Labs
Selected technical work.
Practical Windows tools and documented IT troubleshooting, with technical context and evidence.
01
Sajid IT Toolkit
Personal · Completed · Windows 10 / 11
+
Objective
Practical Windows utilities for everyday IT support, maintenance and productivity.
Technologies
My contribution
Author of the five toolkit scripts: Software Updater, Cache Cleaner, File Organizer, PC Performance Optimizer and IT Quick Tools.
Implementation
Each script's source is viewable on the site before download, downloads are checked with a SHA-256 hash, and the File Organizer has an in-page preview of where files would go.
Evidence
The working toolkit on this site, with source code for every script.
PersonalCompleted5 tools
02
Network connectivity troubleshooting
Lab · Completed · IDF room
+
Objective
Restore lost network and internet connectivity at an IDF (intermediate distribution frame) room.
Technologies
My contribution
Verified switch and cable connectivity, ran structured network diagnostics and traced the fault.
Evidence
Photo and write-up in the lab section below.
LabCompletedService restored
03
UPS & server power diagnostics
Lab · Completed · Power
+
Objective
Resolve a UPS backup power issue that threatened server uptime.
Technologies
My contribution
Inspected hardware and power connections, performed safe shutdown and recovery procedures, and restored server power.
Evidence
Photo and write-up in the lab section below.
LabCompletedPower restored
Mission Log
Five missions, documented start to finish.
01
Airport Expansion IT Deployment
Hamad International Airport · Al Tawkel · 2023–2024
+
Mission
Live, active airport expansion sites needed end-to-end IT deployment. Mid-project, heavy rainfall caused a 10kVA UPS to fail at a critical site, putting live operations at risk.
Environment
Hamad International Airport (HIA) Expansion, Al Tawkel, Qatar — Corporate Enterprise · Aviation Project, 2023–2024.
Role
On-site IT lead across two project phases for Al Tawkel at HIA.
Action
Delivered end-to-end IT deployment across live sites. When the UPS failed, sourced and deployed a 5kVA replacement solo to keep operations running, then reinstalled the 10kVA unit on return.
Technology
Result
Zero downtime throughout the incident — formally recognised with the HIA Safety Excellence Award.
0 downtime events10kVA emergency UPSSafety Excellence Award
02
Multi-Site Hospital IT Rollout
MMCH · KMC · TVH — PIH Elegancia · 2022–2023
+
Mission
Three concurrent hospital deployments needed continuous IT coverage while keeping Electronic Medical Records systems fully uninterrupted.
Environment
MMCH (Al-Rayyan) · KMC (Lusail) · TVH, Qatar — Healthcare Infrastructure, 2022–2023, reporting from PIH Elegancia Tower 18.
Role
Sole IT engineer across all three sites; ticket lifecycle and performance metrics reviewed by the IT Project Manager.
Action
Deployed 300+ workstations and built server room inventories across the sites, while maintaining EMR support through proactive patching and rapid incident response.
Technology
Result
Zero EMR downtime across all three sites for the full engagement.
300+ systems deployed3 concurrent sites0 EMR downtime
03
FIFA 2022 Cyber Attack — Incident Lead
Star Link · PIH Group · Doha, Qatar
+
Mission
During the FIFA World Cup, PIH's server infrastructure came under active cyber attack — a high-stakes threat given the scale and visibility of the event.
Environment
Star Link · PIH Group · PIH servers, Doha, Qatar — Live Cyber Incident Response, FIFA 2022.
Role
Appointed incident lead, coordinating the response across the Network and IT teams.
Action
Systematically isolated threat vectors, deployed Kaspersky EDR across all affected endpoints, and secured server assets to contain and eliminate the threat.
Technology
Result
Zero permanent data loss; full recovery over the 4-day response.
4 days as incident lead0 data loss100% systems recovered
04
Government Immigration Centre Infrastructure
MOI · Al Tawkel · Dubai, UAE
+
Mission
Government immigration processing centres needed full IT infrastructure without a structured digital asset registry in place.
Environment
Ministry of Interior (MOI) · Al Tawkel, Dubai, UAE — Government Infrastructure.
Role
Delivered full L1–L2 support, managed device lifecycle across departments, and coordinated directly with government authorities on credential and documentation systems.
Action
Built structured digital asset registries from scratch and coordinated cross-department device lifecycle management to support day-to-day immigration processing operations.
Technology
Result
Full asset coverage and seamless day-to-day government operations.
100% asset coverageL1–L2 full support tierMulti-dept coordination
05
PIH Group — 10-Site Enterprise Support
Star Link · UCC · Aura · Lusail, Qatar
+
Mission
The PIH Group conglomerate — UCC, Aura Group, InfraRoad, Elegancia and UBTJV — needed consistent, responsive IT support across 10+ enterprise sites, including executive-level demands at the Head Office.
Environment
Star Link · PIH · UCC · Aura, Lusail, Qatar — Enterprise Multi-Site, 2022–2023.
Role
Delivered IT support across all 10+ sites, including direct executive-level support for C-suite and Directors at PIH Head Office Tower 18, and led incident escalation during peak periods.
Action
Managed enterprise ticketing and ITSM via ManageEngine — 120–140 tickets/day across the sites, including 50–60 critical escalations during peak periods, while maintaining SLA compliance conglomerate-wide.
Technology
Result
95% SLA compliance at enterprise scale, with C-suite support delivered throughout.
10+ enterprise sites1000+ tickets resolved95% SLA compliance
Infrastructure Lab
Lab write-ups with photo evidence.
Two documented troubleshooting write-ups. More will be added when they are documented.
Ticket log
2 closed
LOG-01 Cisco / Networking IDF Room Network Troubleshooting Resolved
Structured network diagnostics and connectivity troubleshooting within an enterprise IDF (intermediate distribution frame) environment.
Objective — restore lost network/internet connectivity at the IDF.
Actions — verified switch and cable connectivity, ran structured network diagnostics, traced the fault, restored service availability.
Result: network service restored
LOG-02 Hardware / IT Support UPS & Server Power Diagnostics Resolved
Diagnosed and resolved a UPS connectivity issue to ensure uninterrupted server power and system stability.
Objective — resolve a UPS backup power issue threatening server uptime.
Actions — inspected hardware and power connections, performed safe shutdown/recovery procedures, restored server power operations.
Result: server power operations restored
LOG-03 Cybersecurity Applied vs. working knowledge Documented
Security-relevant capability drawn from live enterprise deployments — separating what was applied hands-on from working knowledge gained through CCNA certification and academic study.
Network Security — Applied: VLAN segmentation, STP, OSPF/BGP routing. Working knowledge: firewall config, VPN, NAT/PAT.
Endpoint Security — Applied: Kaspersky EDR deployment (FIFA 2022), patch management across 300+ devices. Working knowledge: MDM (Intune).
Incident Response — Applied: threat isolation and cross-team coordination during the FIFA 2022 4-day response, ITIL incident management.
Access Control — Applied: Active Directory, Azure AD/M365, credential recovery (UAE MOI). Working knowledge: Group Policy.
Security Monitoring — Applied: proactive system monitoring, SLA-driven ticket monitoring. Working knowledge: security audits.
Backup & Recovery — Applied: emergency UPS recovery, safe shutdown/restore, zero-downtime continuity (HIA).
LOG-04
Azure / Cloud · Windows / Servers · Virtualization
Lab write-ups not yet documented
Not logged
Certification evidence for CCNA and AZ-104 lives in Proof. Dedicated lab write-ups (objective / architecture / configuration / result) for these categories don't exist yet — nothing shown here is invented to fill the gap.
Interactive Demo
See how I'd troubleshoot it.
A simulated walkthrough of a common diagnostic sequence — DNS resolution, ping, then a traceroute. Browsers can't send real ICMP packets, so this is illustrative, not a live network tool.
Enter a host above and run the diagnostic to see the sequence.
Interactive Demo
Submit a ticket. Watch me triage it.
A simplified demo of category → priority → SLA triage logic as used on IT service desks. Describe an issue below — nothing is stored or sent anywhere.
Describe an issue above and submit to see it triaged.
Toolkit
Sajid IT Toolkit
Practical Windows utilities built for everyday IT support, maintenance, and productivity.
Free Windows IT tools and maintenance scripts (BAT) for troubleshooting and IT support on Windows 10 and Windows 11. Each script's source code is viewable before you download it.
No tools match your search. Try a different word, choose “All”, or request it with the card below.
Windows scripts can make system-level changes. Review the source code and understand what the script does before running it. Use administrator privileges only when required.
Education
Academic foundation.
Bachelor of Science in Information Technology
Middlesex University Dubai
Merit — Upper Second Class Honours (2:1)
Specialised in enterprise systems, infrastructure, networking and cybersecurity fundamentals, aligned with real-world enterprise environments.
"Sajid consistently performed well, demonstrating strong technical and analytical skills through his coursework. He worked effectively in team settings, showing a collaborative mindset and a practical approach to problem-solving."
— Mukarram Ahmed, Adjunct Faculty, Computer Engineering & Informatics, Middlesex University Dubai
Advanced Diploma in Software Engineering
Aptech Qatar · ACCP Programme
Overall Distinction — Year 1: 81% · Year 2: 87% · Year 3: 86%
Intensive software engineering programme covering networking, databases, development, enterprise systems and infrastructure management.
"I evaluate Sajid Mehmood as an intelligent, dependable, dedicated student with good moral character. He has shown himself to be a promising student, achieving marked results across different academic fields."
— Ashish Kumar Jha & Suresh Babu U, Aptech Qatar Computer Education
IGCSE / Secondary Education
Edexcel Curriculum · Bright Future International School
Mathematics, Physics and Computer Science — built the analytical foundations that later supported enterprise IT specialisation.
Want to verify any of this?
Happy to connect you directly with a referee for a quick reference call.
Certifications
Certificates & training.
CCNA Enterprise (course)
Corvit Systems Peshawar
Networking
Aug – Nov 2025
Enterprise networking — routing, switching, VLANs and IP services, aligned with Cisco's CCNA 200-301 syllabus.
Azure Administrator (AZ-104) — course
Corvit Systems
Cloud & Infrastructure
Jun – Aug 2026
Microsoft Azure administration training — identity, storage, compute and networking, aligned with the AZ-104 syllabus.
View CertificateITIL 4 Foundation
Axelos / PeopleCert
ITSM / Process
ITIL-aligned incident, change and problem management — basic hands-on experience gained during the HIA project.
Advanced Diploma — ACCP
Aptech Qatar
Software Engineering
Nov 2020 – Nov 2023
Software engineering programme covering networking, databases, development and enterprise infrastructure — completed with overall distinction.
Odoo ERP Training
Odoo × Middlesex University Dubai
ERP / Professional Training
2024
One-day Odoo ERP workshop — managing products, vendors and customer relationships for business growth.
Professional Certificate
TechWiz4
Professional Development
Professional certificate documentation from TechWiz4.
MDX Career Fair Certificate
Middlesex University Dubai
Volunteering
2025
Recognised for volunteering support at the Middlesex University Dubai Career Fair.
View CertificateAwards
Recognised in the field.
Safety Excellence Award
Hamad International Airport
Formally recognised by project management for exceptional dedication, safety compliance and technical performance during the HIA Expansion Project.
FIFA 2022 Cyber Attack Response
Power International Holding
Led a 4-day incident response to an active cyber attack on PIH servers during the 2022 FIFA World Cup — zero permanent data loss.
Emergency UPS Replacement
Hamad International Airport
Sourced and deployed a replacement UPS solo after a 10kVA unit failed — preventing any infrastructure downtime.
References
Senior professionals I've worked alongside.
RA
Rayees Abdullah
Senior IT Support Officer
UBTJV Project · Qatar
Worked closely with Rayees during the UBTJV project deployment — his senior guidance and hands-on support were integral to the project's success.
View on LinkedIn →SM
Shafeek Mohamed
IT Manager
Power International Holding (PIH) · Qatar
Provided critical support during the UBTJV server incident resolution and mentored me while I was leading IT operations for C-suite executives at PIH Head Office.
View on LinkedIn →Additional references available upon request — contact details shared privately with prospective employers only.
Engage
Let's connect.
Questions, opportunities or collaboration — send me a message.
Available — Doha, Qatar --:--:--
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